I was working in US and my 401k was dealt by Fidelity. Currently I am settled in India and wanted to enchash the 401k amount. As per my understanding 30% of tax would be deducted from 401k amount normally in this case. But since India-US has treaty signed, submitting w2ben form the taxation would be 20%. Fidelity submitted my w2ben form to IRS and it got rejected becuase there were some address mismatch and i was not informed of it. When i recevied the cheque from Fidelity of the 401k amount, it was after 30% tax cut and i was expecting 20%. When I went back to them, they washed their hands off and said I need to get the remaining 10% from IRS and they cannot do anything. I would like to get some perspective regarding this situation. I have not encashed the cheque yet. I expected Fidelity to go back and sort this out, but they cared less. How do i go about getting my remaining 10%? Being in India how do I get the money from IRS?
Thanks in advance for any suggestions.